June 2019
low
A homewares supplier in Brisbane, 14 staff.
Problem
Their stockist list had been built by the founder over fifteen years of people telling other people, and it had stopped growing. The whole year also hung on two trade fairs, and buyers met in March had forgotten them by June.
Solution
We enriched the retailer list for which stores already carried the category, since a homewares list includes plenty of shops that do not. Those buyers got a direct email with an opening order small enough to say yes to and free freight on the first pallet. A first version sending the full catalogue overwhelmed people, so it was cut to six products. Chains were removed from the list, since they buy on a different cycle entirely.
Result
19 positive replies, $95,000 of pipeline at the $5,000 opening order. Every reply was passed over to their team. Free freight on the first pallet came up in most replies.